How to Expand Your Business Cross-Border from the UK

Enhancing brand recognition and global presence

Cross-border expansion presents UK businesses with an opportunity to enhance their brand recognition and establish a global presence. As they enter new markets within the EU, they introduce their products and services to a diverse audience, allowing them to build a broader customer base.

Operating in multiple countries also boosts a company’s credibility and reputation. Customers perceive businesses with an international presence as more established, reliable, and capable of catering to diverse cultural preferences. This enhanced brand image not only attracts new customers but also strengthens customer loyalty, encouraging repeat business.

Furthermore, an expanded global presence can foster partnerships and collaborations with international distributors, retailers, and suppliers. These alliances can further elevate a company’s brand and enable access to new distribution channels, driving exponential growth.

Unexpected Help: How an Order Management System (OMS) Facilitates Growth

UK ecommerce businesses face a myriad of challenges when expanding into new markets. Despite the uncertainties and complexities, an unexpected ally emerges, offering a beacon of hope for growth and success; Order Management System (OMS). A powerful tool that has proved to be an unexpected help for businesses looking to thrive in the EU market.

In this section, we delve into the role of the OMS as a catalyst for growth, providing a seamless solution to streamline international operations, centralised inventory management, and automate fulfilment processes.

A. Streamlining cross-border operations

With the complexities of cross-border expansion post-Brexit, UK businesses need a robust solution to streamline their international operations. An order management system plays a pivotal role in this aspect by providing a unified platform that efficiently manages orders and inventory across multiple markets. By integrating various selling channels, the OMS ensures seamless order processing and fulfilment, enabling businesses to serve customers worldwide with ease. The OMS’s centralised approach minimises manual interventions and reduces the risk of errors, thus optimising operational efficiency and customer satisfaction.

B. Automating compliance and regulatory processes

Manual fulfilment processes can be time-consuming and prone to errors, hindering the growth prospects of UK businesses in the EU market. Here’s where an OMS steps in to automate fulfilment and shipping tasks. Through intelligent algorithms, the OMS automatically defines the most efficient fulfilment method for each order, taking into account factors like proximity to warehouses, shipping costs, and delivery timelines. With automation in place, businesses can expedite their fulfilment processes, reduce shipping times, and improve overall operational efficiency.

C. Centralising Inventory and Order Management

One of the challenges UK businesses face when venturing into new markets is effectively managing their inventory and order processing. An order management system offers the advantage of centralising inventory data from various warehouses and stores, providing a comprehensive view of stock levels and product availability. This centralization enables businesses to make informed decisions about inventory allocation, ensuring they can efficiently fulfil orders from the most suitable location. By centralising order processing, the OMS ensures consistency and accuracy, leading to faster order processing and improved customer experiences.

D. Simplifying Finance and Tax Management with an Order Management System

Expanding cross-border brings not only operational complexities but also significant financial and tax considerations. As UK businesses venture into new territories, they encounter a web of financial regulations, tax laws, and compliance requirements that can quickly become overwhelming.
This is where our partnership with Keros Digital and their Order Management System (OMS) stands out, offering a comprehensive solution that goes beyond traditional OMS capabilities. With a specific focus on finance and tax management, Keros Digital OMS comes to the rescue, simplifying cross-border financial complexities and ensuring seamless compliance with tax regulations. Unlike many other OMS providers, our OMS solution goes the extra mile to empower UK businesses with a holistic solution that addresses their unique finance and tax requirements.

VAT Automation: One of the key challenges for UK businesses entering the EU market is navigating the complexities of Value-Added Tax (VAT) compliance. Keros Digital OMS equipped with advanced VAT automation capabilities can efficiently calculate, collect, and report VAT on cross-border transactions, ensuring compliance with tax regulations. By automating VAT processes, businesses can save time, reduce errors, and stay on top of their tax obligations seamlessly.

Custom Tax Management: Beyond VAT, each country may have unique custom tax requirements, duties, and tariffs that businesses must adhere to when shipping products across borders. An OMS with a robust custom tax management feature enables businesses to accurately calculate and apply custom taxes, ensuring smooth customs clearance and avoiding delays in international shipments.

By harnessing the power of an OMS, UK ecommerce businesses can overcome the hurdles of cross-border expansion and unlock the potential for growth in different markets. With streamlined international operations, centralised inventory management, and automated fulfilment processes, the OMS becomes the driving force behind their successful expansion journey.